Contact information


How do I contact support at Oertekyr?

 

Our primary aim is to make your Oertekyr experience a great one. But of course we know that sometimes you may wish to deal directly with a human being.

The quickest and easiest way is to contact us via the eMail address info@oertekyr.com.

Phone: 07388801023

Address: The Gate House, Stansted Road, Bishops Stortford, CM23 5PT

 

To help us respond quickly, please include, where applicable:

  • Your order number (e.g. #GB123456)

  • The email address used to place the order

  • A clear description of the issue

  • Any relevant images (if relevant)

 

We aim to respond within 24 to 48 hours. During busy periods, it may take a little longer.

While you may occasionally receive automated updates, every message we receive is managed by our expert and friendly human team.

 

Thank you!